LEGAL REFERENCE

Your Privacy Comes First Here

At tembus78, we handle your account, payment and personal data with the same care we put into our live tables and slot lobbies. This policy shows exactly how...

Account SecurityPayment DataTransparencyYour RightsIndonesia-Compliant
tembus78 Your Privacy Comes First Here

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Data

Live Chat Support Reach our support team instantly. Ask about what data we hold on your account, how we use it, or request a copy of your personal information anytime.
Email Us Directly Send privacy requests to our data team. We respond within 5 business days with details on data storage, sharing policies and your rights to access or delete information.
Account Settings Portal Manage privacy preferences directly in your account. Update what marketing emails you receive, adjust data-sharing toggles and view your activity logs anytime.
PLATFORM TRUST SIGNALS

How We Earn Your Trust on Privacy

Encryption Standard

All data in transit and at rest uses 256-bit SSL encryption. Payment details, account credentials and withdrawal requests are locked behind the same security banks use.

Regular Security Audits

We conduct third-party penetration testing and vulnerability scans quarterly to catch risks before they reach your account or payment methods.

Transparent Data Retention

We keep your data only as long as needed. Account info stays for 7 years per tax rules; login logs are purged after 90 days unless fraud investigation is ongoing.

No Data Broker Sales

Your name, phone and email are never rented, sold or shared with marketing firms. We use them only to run your account and process DANA, OVO, GoPay and QRIS transactions.

GDPR & Local Law Ready

Even though tembus78 operates in supported Indonesian regions, we comply with global privacy frameworks. You can request deletion, correction and portability anytime.

Privacy Officer Review

Our dedicated privacy team reviews all policy changes quarterly and logs every data request from law enforcement. Transparency reports are available upon request.

BENCHMARKED

Our Policy vs. Industry Baseline

01

Data Minimization

We ask only what's needed to verify identity and process DANA, OVO, GoPay, QRIS payments. Many platforms collect far more than necessary.

02

No Third-Party Ad Networks

We don't embed third-party trackers that follow you across the web. Industry norm is 8–12 external pixels; we use zero.

03

Instant Data Access

Request a copy of your data via support and get it within 5 days in readable format. Some platforms take weeks or charge fees.

04

Withdrawal History Forever

Your payment records stay in your account indefinitely for tax and audit purposes. We never hide transaction trails.

05

Local Law Transparency

If Indonesia law enforcement requests your data, we log it and notify you unless legally prohibited. We don't hand over data silently.

06

Cookie Opt-Out Available

You can disable analytics cookies in settings without losing access to live tables, slots or sportsbook. Most sites make it buried or impossible.

07

Annual Privacy Audit Report

We publish a yearly summary of policy changes and data requests. Very few platforms in the region offer this level of transparency.

What Protects Your Account Here

Payment Method Separation

DANA, OVO, GoPay and QRIS transactions are tokenized. We never store full wallet credentials on our servers, only secure payment tokens.

Two-Factor Authentication

Enable 2FA in account settings to add a second verification step at login and withdrawal. Most fraudsters stop at this single barrier.

Login Session Timeout

Your session expires after 30 minutes of inactivity for security. This limits exposure if you leave your phone or laptop unattended.

Withdrawal Verification Hold

Large withdrawals trigger a 24-hour hold so you can cancel if fraudulent. We email you a verification code before money leaves your account.

IP Address Monitoring

If you log in from a new country or device, we send an alert email. You can instantly revoke access from unknown locations.

Breach Notification Promise

If a security incident affects your data, we notify you within 72 hours with details and next steps. You'll never hear about it from the news first.

Privacy Questions We Hear Often

No. Your payment credentials are encrypted and stored separately from your account profile. We never share wallet IDs or transaction details with third parties unless you explicitly authorize it or law requires it.

We retain your account for 90 days in case you want to reopen it. After that, personal data is deleted except transaction records, which we keep 7 years for tax compliance in supported regions.

Yes. Go to Account Settings, select Data Export, and we'll email you a JSON file within 5 business days containing all your profile info, login history, and transaction records in portable format.

We notify you immediately with details on what was exposed and concrete steps to protect yourself. We also offer free identity-monitoring for 12 months and cover fraud losses you incur because of our negligence.

Only if you opt in. You can toggle marketing preferences in Settings anytime. Opting out doesn't affect your ability to play slots, live casino or sportsbook games.

Account creation requires ID verification and proof of age. We use age-screening databases and cross-reference with government ID records to block underage sign-ups in supported regions.

Yes, but some data must be kept for legal and tax reasons. We'll delete marketing profiles, cookies and browsing history immediately. Tax records and payment proof stay 7 years per Indonesian law.